Payment Radar
Accor names Mews first partner in new hotel F&B technology program
Accor is establishing a new F&B Technology Program with a curated panel of preferred solutions available to its properties, and Mews is the program’s first partner.
What changed
Accor is establishing a new F&B Technology Program with a curated panel of preferred solutions available to its properties. Mews is the program’s first partner. Mews says its POS is already live at more than 850 properties in more than 20 countries. Accor Chief Distribution Officer Jean Noel Lau Keng Lun said the company had rationalized its CRS, PMS, RMS, MICE and payment systems and is now turning to F&B technology. He said the program is intended to help properties maximize total revenue and integrate dining experiences more deeply into Accor’s loyalty ecosystem.
Why a business should care
Accor describes F&B as a revenue driver and a way to build guest loyalty. In Payment Radar’s view, the new program, once established, will give Accor properties a curated set of preferred F&B technology solutions to consider; the announcement does not say properties must adopt one system.
Who it affects
Accor properties that will be able to choose from the program’s preferred solutions, and their F&B teams. Mews says its expanded deployment covers Accor’s Premium, Midscale and Economy portfolio.
What to consider doing
Accor operators can watch for program details before making technology decisions.
Uncertainty and risks
The announcement does not specify a rollout timeline or say properties must adopt Mews POS or replace other tools. It also does not provide details about how individual properties will select or deploy solutions.
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