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Payments Canada Research Highlights Gen Z Fraud Risk; RTR Launches Q4 2026 with Centralized Fraud Mitigation

Payments Canada released research showing Gen Z Canadians face a disproportionate risk of payment fraud, with 47% experiencing scams and 26% losing money in the past 12 months.

Gen Z Canadians face disproportionate payment fraud risk, with nearly half experiencing scams in the past 12 months, reveals new Payments Canada research Payment RadarOriginal source: Payments Canada · linked publisher media; native reuse rights require confirmation

What changed

Payments Canada released research showing Gen Z Canadians face a disproportionate risk of payment fraud, with 47% experiencing scams and 26% losing money in the past 12 months. The research highlights risky online behaviors and the use of AI deepfakes in scams. Additionally, Payments Canada announced that Canada’s Real-Time Rail (RTR) will launch in Q4 2026 with centralized fraud mitigation services, including a confirmation of payee capability, working alongside participants’ internal fraud controls. Payments Canada: The organization that operates Canada’s core payment clearing and settlement systems including Lynx and the upcoming Real-Time Rail. RTR: Real-Time Rail, Payments Canada’s upcoming instant payment system for Canadian bank accounts.

Why a business should care

The research indicates a high risk of fraud among Gen Z consumers, which may lead to increased chargebacks or disputes for merchants accepting payments from this demographic. The launch of RTR with centralized fraud mitigation and confirmation of payee in Q4 2026 will provide merchants with new tools to verify recipient identities and reduce fraud risk in real-time payments, potentially lowering fraud losses and chargebacks.

Who it affects

Merchants accepting payments from Gen Z consumers, payment processors, and financial institutions involved in the RTR ecosystem.

What to consider doing

Merchants should review their fraud mitigation strategies, particularly for Gen Z customers. They should prepare for integration with RTR and its fraud mitigation services upon launch in Q4 2026. Monitoring for changes in chargeback rates and fraud attempts from this demographic is recommended.

Uncertainty and risks

High fraud risk among Gen Z consumers may lead to increased chargebacks and fraud losses for merchants. The integration with RTR and its fraud mitigation services may require technical updates and operational changes for merchants. New research on Gen Z fraud risk and the announcement of RTR launch with centralized fraud mitigation services.

Updated Payment Radar editor

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