RMS Cloud Highlights 2025 Launches, New Map Booking Features, and 2026 Roadmap

RMS Cloud announced the August 2025 expansion of RMS Pay into the US and Canada, adding embedded payments, Pay by Link, and a Dispute Dashboard. The platform now offers dynamic surcharging, automated fee rules, and gratuity support at RMS Pay Terminals.

RMS Cloud·2 min read

What changed

RMS Cloud is wrapping up 2025 with a review of major launches and a preview of the 2026 roadmap. In August, RMS Pay entered the US and Canada, bringing embedded payments, flexible options like Pay by Link, and the Dispute Dashboard to the North American market. The company also launched an upgraded booking engine. A new interactive map experience is rolling out now, allowing guests to book via visually rich, geographically accurate maps with filters and icons. New features include Roaming Terminals for on-site payments, dynamic surcharging for RMS Pay, and gratuity handling at terminals. RMS Cloud achieved SOC 2 Type 2 certification for data security. For 2026, the company plans to introduce Payment Schedules, Invoice Automation, Direct Debit Automation, Apple Pay, and an ePOS Now integration.

Why a business should care

The new map booking experience aims to boost engagement and conversions by simplifying the journey for on-the-go guests. Roaming Terminals allow staff to capture payments anywhere on the property, potentially increasing ancillary sales. Dynamic surcharging helps protect margins by automating fees. The SOC 2 Type 2 certification provides assurance of data protection standards.

Who it affects

Hotel and restaurant operators using RMS Cloud platforms, particularly those in the US and Canada looking to enhance direct bookings and payment flexibility.

What to consider doing

Review the new map booking interface to see if it aligns with your property’s layout and amenities. Evaluate Roaming Terminals for locations away from the front desk, such as pools or spas. Check the 2026 roadmap for features like Apple Pay and automation tools that may streamline operations.

Uncertainty and risks

The source does not specify pricing, implementation timelines, or specific integration requirements for the new features. Operators should verify compatibility with existing systems. RMS Pay entered the US and Canada in August, adding embedded payments, Pay by Link, and the Dispute Dashboard. An upgraded booking engine is available. The new interactive map experience is rolling out now. Roaming Terminals, dynamic surcharging, and gratuity support are available. SOC 2 Type 2 certification was achieved. 2026 plans include Payment Schedules, Invoice Automation, Direct Debit Automation, Apple Pay, and ePOS Now integration.

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