Payment Radar
Waterford Hotel Group reports data breach that may include payment card information
Waterford Hotel Group, LLC and LMD Holding Company, LLC, collectively Waterford, say they identified suspicious activity on certain computer systems on May 5, 2026.
What changed
Correction (October 2026): This story was first dated September 25, 2026. Waterford’s notice was published on September 24, 2026.
Waterford Hotel Group, LLC and LMD Holding Company, LLC, collectively Waterford, say they identified suspicious activity on certain computer systems on May 5, 2026. An investigation found that an unknown actor gained access to certain systems and was able to view or download certain data. Waterford says personal information stored on the affected systems varies by individual and may include name, driver’s license number, Social Security number, passport number, taxpayer ID, financial account information, payment card information, username and password, medical information, and health insurance information. Waterford says it took steps to secure its systems, investigated with third-party forensic specialists, reviewed the information and individuals involved, and is notifying people whose information may have been impacted.
Why a business should care
Payment Radar’s view is that this notice highlights a risk involving personal information, including payment card information that may have been involved. The notice does not establish that other operators or their customers were affected.
Who it affects
Waterford says it is notifying individuals whose information may have been impacted. The notice does not identify specific individuals or state that other businesses were affected.
What to consider doing
Waterford encourages potentially affected individuals to remain vigilant by reviewing account statements and credit reports for suspicious activity or errors, and to promptly report suspicious activity to their bank, credit card company, or other applicable institution. The notice also describes options including requesting a free credit report and placing a fraud alert or credit freeze. For questions, Waterford lists 1-888-940-9724 as its contact number.
Uncertainty and risks
Waterford says there is no indication of actual or attempted identity theft or fraud as a result of the event. The notice says the personal information stored on the affected systems varies by individual; it does not specify which information was involved for each person.
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