TechnologyCanada, United States

RMS Launches Invoice Automation & Payments Module for Hospitality

RMS Cloud announced the launch of an 'Invoice Automation & Payments' module for hospitality properties. The company states the module automates invoice creation, payment collection, and guest communication.

RMS Launches Invoice Automation & Payments Module for Hospitality Payment RadarOriginal source: RMS Cloud · linked publisher media; native reuse rights require confirmation

What changed

RMS has launched an ’Invoice Automation & Payments’ module for hospitality properties. This new tool automates invoice creation, payment collection, and guest communication, aiming to reduce manual intervention in billing workflows. The module supports automated invoicing cadences, flexible payment terms by guest or folio, and multiple payment frequencies on a single reservation. Payment processing is handled via RMS Pay and third-party gateways, including Direct Debit support through GoCardless. The company describes the module as helping properties manage long-stay guests, residential tenancies, and mixed-charge accounts across accommodation, F&B, and utilities. RMS claims the automation improves working capital, reduces operational overhead, and creates a smoother experience for teams and guests. Properties must activate the module in the Module Market before use.

Why a business should care

The announcement introduces a new payment and invoicing automation tool for hospitality operators, addressing specific operational pain points like manual billing, mixed-charge accounts, and cash flow management. It details concrete capabilities such as automated invoicing cadences, flexible payment terms, and integration with payment gateways and Direct Debit.

Who it affects

Hotel and restaurant operators, particularly those managing long-stay guests, residential tenancies, and mixed-charge accounts across accommodation, F&B, and utilities.

What to consider doing

Operators should check the RMS Help Centre for activation details and technical specifications.

Uncertainty and risks

The source contains marketing claims about improved working capital and reduced overhead that are not independently verified. The specific costs, implementation timelines, and compatibility with existing systems are not detailed. The effectiveness of the automation in preventing fraud or chargebacks is not addressed. RMS announced the launch of an ’Invoice Automation & Payments’ module for hospitality properties, aiming to automate billing workflows and reduce manual intervention.

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